Children's Encore Wrap Around Services

“Service Delivery That Always Achieves the Best Results.” 

Encore's purpose

Encore's goal with every referral is to assist families and or Caregivers in being self-sufficient in implementing the behavior plan independently. Interventions frequently target multiple topographies of problem behavior, including aggression, property destruction, elopement, inappropriate vocalizations, as well as noncompliance. Interventions are conducted in the client's home and gradually taken into the community to address problem behavior that occurs outside the home. 

• Provide intensive home based wraparound services working with families 

• Teach families the skills necessary to implement interventions and maintain positive behavior gains 

• Design effective interventions to decrease inappropriate behavior in the home and community

• To assist clients in meeting basic health and safety needs appropriate to their level of functioning

Principles Of Wraparound Service

Family Based: Encore works with families and other individuals known to the client to develop aspects of the Individualized Service Plan (ISP) during assessment and throughout intervention.. 

Community Centered: Services are provided in the home and the community in which the client lives. 

Strength Based Approach: Service plans reflect the unique strengths, values, culture, and preferences of the family. 

Need Driven Service: Resources are utilized to meet the unique needs of clients and their parents/care providers. 

Collaboration and Team Approach: Encore staff works collaboratively with families, Service Coordinators, and other service providers to develop the ISP.

Encore's program includes four phases:

Assessment: The assessment includes an extensive interview with parents/ caregivers and a functional assessment of problem behavior via direct observations in the home and/or community 

Intervention Phase 1: Encore staff will implement the intervention directly with the client while training the family to correctly implement the intervention outside of sessions. 

Intervention Phase 2: Intervention transfers from staff to family, with parents/caregivers implementing the intervention and Encore staff providing support and feedback. 

Intervention Phase 3: Intervention begins to shift focus to work on generalization of skills

Encore is designed to be in the home for a typical duration of six to nine months, after the assessment phase. The pilot program is designed for a longer duration, typically 9 to 12 months. 


CORE PROGRAM In addition to interventions for decreasing problem behavior, Encore offers a core program designed to increase appropriate behavior in four domains:

Adaptive Skills Development targeting activities of daily living, including self-care and hygiene behavior to increase compliance, efficacy, and if appropriate, independence in completing these tasks.

Social Skills Training targeting appropriate boundaries, greetings, sharing, taking turns, waiting, and making appropriate requests.

Development of Coping Strategies to help with stress and emotions associated with everyday life.

Compliance Training to increase compliance to instructions and/or a daily schedule or routine, as well as increasing on-task behavior during extended demands.

PILOT PROGRAM Encore also offers interventions designed to specifically target inappropriate sexual behavior. This includes protocols training on relationship boundaries, distinctions in relationship types, interpersonal boundaries/good touch vs. bad touch rules, and private vs. public behavior. This program is offered with the core program when needed or as a stand-alone program in the absence of other problem behavior.


Service Coordinators: contact the Coordinator of Behavior Services.

Parents: contact your Service Coordinator at Valley Mountain Regional Center (VMRC).



Noël Hein Program Director

Cell: (209) 425-1442

Office: (209) 310-2171

Wendy Ratto, MS

Assistant Program Director

Cell: (209) 242-1907

Office: (209) 400-7982